Bengaluru, India · 2026
BISWATMA PAITAL
Founder's Office @ Convin · AI Implementation Leader · Making AI go live, get adopted, and generate revenue
Who I Am
Specialized in converting AI capabilities — LLMs, Voice Bots, Auto QA, and CX automation — into measurable enterprise outcomes through adoption, monetization, governance, and operational scale.
Currently at the Founder's Office @ Convin, leading AI transformation strategy, piloting Agentic AI deployments, and building internal tools with Claude Code that cut operational effort across strategic functions.
Where I've Built
- Drove enterprise AI strategy and execution across Voice Bots, Auto QA, LLM workflows, and Live Assist — improving adoption, monetization, governance, and operational scalability.
- Owned cross-functional execution across Product, Sales, Customer Success, and Operations to improve enterprise AI adoption and revenue realization across strategic accounts.
- Led pilot execution and ROI validation for Agentic AI deployments — coordinating business stakeholders, defining adoption frameworks, and translating outcomes into scalable rollout decisions.
- Built Solution Engineering frameworks to improve solution quality, documentation consistency, and internal execution speed.
- Built internal AI tools and workflow automations using Claude Code to accelerate execution and reduce manual operational effort across strategic functions.
- Led end-to-end implementation strategy across onboarding, integrations, deployment, and customer delivery for enterprise AI SaaS customers.
- Reduced client time-to-live by 50% through process redesign, automation, and implementation workflow optimization.
- Built automated front-end configuration systems, significantly reducing dependency on engineering and integration teams.
- Delivered $400K ARR realization within the first quarter by accelerating deployment efficiency and enterprise onboarding.
- Improved implementation predictability through structured execution frameworks and stronger cross-functional ownership.
- Owned the complete post-sales onboarding lifecycle — ensuring faster go-live, stronger product adoption, and improved revenue realization.
- Designed and implemented the company's first structured onboarding framework, reducing timelines from 3 months to 1 month.
- Drove $1M+ ARR realization by improving customer deployment strategy, onboarding velocity, and adoption success.
- Standardized implementation workflows across teams, improving execution quality and customer confidence.
- Managed customer success, retention, upsell strategy, and post-sales operations for an IIoT SaaS platform.
- Retained ₹30L ARR while generating an additional ₹20L through upsell and cross-sell initiatives.
- Launched Datoms Academy Training Program, improving customer adoption and remote service capability by 20%.
- Strengthened account health through structured engagement models and operational support systems.
- Built an automated CAN signal diagnostic tool using Python, improving debugging efficiency and reducing manual effort for EV systems.
- Designed Battery Swapping System workflow for Yulu Miracle 2.0, contributing to embedded system architecture decisions.
What I Do
Pilot → production. I lead end-to-end AI deployments that stick — Conversational AI, Voice Bots, Agentic workflows, Auto QA. Reduced time-to-live by up to 50%.
Founder's Office work: building cross-functional frameworks, driving stakeholder alignment, and turning strategic bets into operating rhythms that compound.
I ship AI-native tools — Orbiter, Doconsteroids, KnowNa, Paa, Homeoclinic. Full-stack, production-ready, designed to make work lives meaningfully better.
Projects
End-to-end multilingual voice bot for driver onboarding — Hindi/Hinglish voice interaction, TTS, mic input, and structured CSV-based data capture. Built for scale across enterprise logistics operations.
Enterprise ProjectAI-led sales workflow prototype for D2C use cases — ROI validation, stakeholder adoption, and enterprise pilot execution. Demonstrated measurable conversion improvements in pilot phase.
Enterprise ProjectPython-based automated diagnostic system for EV CAN signal debugging and validation at Bajaj Auto. Improved debugging efficiency and reduced manual effort across the R&D embedded systems team.
Enterprise ProjectAn AI-powered project management tool that thinks alongside you. Uses agentic workflows to plan, delegate, and track — so you can focus on what actually matters.
Visit Project →Documentation on steroids. An AI document editor that researches, writes, and refines — turning rough notes into production-ready docs in minutes.
Visit Project →Let AI talk to recruiters on your behalf. Creates a private knowledge base and answers recruiter questions — accurately, 24/7, no ghosting.
Visit Project →Your personal agentic AI. Handles scheduling, task management, and reminders so you operate at your cognitive peak — not your calendar's mercy.
Visit Project →An agentic CRM built for homeopaths. Manages patient records, appointments, and follow-ups — bringing intelligent automation to alternative medicine practitioners.
Coming SoonSkills
Certs & Awards
TALK.